How to Identify and Order a Small Replacement Part for Wooden Toys

Quick answer

To replace a small piece from a PlanToys set, first identify the exact part and its location in the toy, then email [email protected] with your set name and a photo to confirm availability before ordering the Replacement Part - Small.

Steps to identify and order the right small replacement part

1. Identify the missing part and its location: Look at the toy’s instructions or packaging to find the part’s name or number. If you don’t have them, take a photo of the empty spot and note the surrounding pieces. Checkpoint: Without a clear identification, you risk ordering a part that doesn’t fit.
2. Gather your toy’s details: Write down the toy’s name, model number (if available), and the part description. Include a photo of the toy and the missing area. Checkpoint: Missing model information can delay confirmation.
3. Contact customer care to confirm availability: Email [email protected] with your details and ask if the specific part is in stock. Mention that you’re looking for a small replacement part. Checkpoint: Don’t order until you receive confirmation that the part matches your set.
4. Order the Replacement Part - Small: Once confirmed, order the Replacement Part - Small from the website. If the part is not available, ask customer care about alternatives or wait for restock. Checkpoint: Keep the confirmation email in case you need to reference it later.
5. Install the part and check the fit: When the part arrives, test it in the toy before giving it back to your child. Make sure it fits securely and matches the original. Checkpoint: If it doesn’t fit, contact customer care immediately for an exchange.

Replacement part details

• Replacement Part - Small: Small replacement parts range from bees to blocks, and the workshop stocks a number of replacement parts to complete your PlanToys set. This means a single small part can often be replaced without buying a whole new set, but you must confirm the exact piece is available.